Site policy
Privacy Policy
This policy explains what personal data this website collects, how it is used, which third-party services receive it, and how you can exercise your rights under Taiwan’s Personal Data Protection Act. It reflects how the site actually operates.
Last updated：2026-08-09
01 · Data controller
Who collects your data
This website is operated by [[待補：registered business name]] (tax ID [[待補：統一編號]]), acting as the data controller under Taiwan’s Personal Data Protection Act.
For any personal data matter, contact [[待補：個資聯絡窗口 email]] or call the store during business hours.
02 · Account & orders
Data collected for accounts and orders
When you register or place an order on the website, the following data is stored. Items marked optional do not block checkout if left blank.
- Account data: email, password (stored only as an encrypted hash — the original cannot be recovered by the store), name, mobile number
- Optional attributes: date of birth, gender, first and last name
- Delivery data: recipient name, phone, postal code, city, district and street address
- Order data: items, quantities, amounts, delivery method, payment method and order status
- For guest checkout without an account: guest name, phone and email
- Membership data: tier, points and campaign participation records
03 · LINE pre-order
Data collected for LINE pre-ordering
Pre-ordering for store pickup requires LINE login. After you authorise it, the site receives and stores the following from LINE. The site never receives your LINE password and does not read your chats or friend list.
- LINE user identifier, display name, profile picture URL, and the email on your LINE account (only when LINE provides it)
- Reservation data: contact name, phone, notes, pickup date and time slot, items and amounts
- If you choose bank transfer: the payment proof image you upload
04 · Purpose
How the data is used
The data above is used only to fulfil transactions between you and the store, and to keep records required by law.
- Processing orders and reservations, confirming payment, arranging delivery or pickup
- Contacting you about order issues, returns or pickup arrangements
- Maintaining your account, tier and points
- Retaining transaction records as required by accounting and tax law
- Website operation and information security (for example preventing unauthorised logins)
05 · Third parties
Third-party services
The store does not sell your personal data. The following providers process data to the extent necessary for the site to function:
These services may store data on servers outside Taiwan. Using this website means you understand that this cross-border transfer is necessary.
- Neon — cloud database storing account, order and reservation data
- Vercel — hosting and CDN, processing connection logs
- Cloudinary — image storage for product photos and your uploaded payment proof
- LINE — LINE Login, used only to verify the identity of the person placing a reservation
- [[待補：analytics and advertising services actually enabled in production]]
06 · Cookies
Cookies
The site uses cookies to keep you signed in. After login or LINE verification, your browser stores an authentication token named auth_token valid for 7 days. Without it, a signed-in session cannot be maintained.
You can block or clear cookies in your browser settings, but doing so prevents signing in, completing checkout or viewing your reservations.
07 · Retention
Retention period
[[待補：data retention period]]
08 · Your rights
Your rights
Under Article 3 of Taiwan’s Personal Data Protection Act, you may exercise the following rights regarding data the store holds. Send requests to [[待補：個資聯絡窗口 email]]; the store will act after verifying your identity.
A reasonable cost may be charged for enquiry, review or providing copies. Requesting deletion or suspension of use may make it impossible to continue providing account services or to process orders already in progress.
- Enquire about or review your data
- Request a copy
- Request supplementation or correction
- Request that collection, processing or use cease
- Request deletion
09 · Security
Data security
The site uses HTTPS across all pages, stores passwords only as hashes, and restricts the admin console to authorised staff.
No method of transmission or electronic storage is completely secure. The store applies reasonable technical and organisational measures but cannot guarantee absolute security.
10 · Minors
Minors
Anyone under 18 should obtain the consent of a legal guardian before using this service or providing personal data.
11 · Changes
Changes to this policy
Any revision is published on this page with an updated date at the top. This version was last updated on 2026-08-09.
Questions about this page
Call 02-2641-6387 during business hours. The public store is Zhen Xiang Lu Wei - Xizhi, No. 121-1, Zhangshu 1st Road, Xizhi District, New Taipei City 221, Taiwan.