Direct contact
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We are here to help with product inquiries, bulk corporate orders, catering, and delivery questions.
Prepare your question
Give the exact product name, desired quantity, required date and delivery area. For an existing order, include the order number but never send payment credentials or a password.
Address
No. 121-1, Zhangshu 1st Road, Xizhi District, New Taipei City 221, Taiwan
Call before a special trip to confirm same-day product availability.
Business Hours
Mon–Fri: 17:00-22:30
Sat–Sun: 17:00-22:30
Holiday or temporary hours may change; call ahead when timing is important.
How to get an accurate answer
Product and allergen questions
Identify the exact item shown in the current catalog. Ingredients, suppliers and package labels can change, so the store needs a specific product before confirming an allergen or dietary restriction. Treat the actual package label as the primary source.
Delivery and timing
State the destination, quantity and required arrival date. Availability, preparation capacity and delivery arrangements vary, so an inquiry does not reserve stock or guarantee a time until Yi-Zhen-Xiang confirms the final details.
Corporate or custom requests
Include headcount, occasion, packaging needs, budget range and purchasing process. No discount, invoice arrangement or custom service should be treated as approved until the team replies with a written confirmation.